Patient Information

Appointment Types

We are committed to providing flexible access to care through various types of appointments. These include face-to-face appointments, phone consultations, and Video Consultations.

Home or other visit appointments are made with the receptionist at the discretion of the general practitioner.

Communication/Telephone access

The clinic tries to keep interruptions to a minimum for doctors and patients. However, if your call is of an urgent nature, every effort will be made to ensure your message is relayed as quickly as possible.

You can email the clinic at [email protected]. Medical advice cannot be provided to you via email, all electronic data is subject to privacy principles.

Your personal health information

Your medical record is a confidential document. It is the policy of GIMC to maintain the security of personal health information at all times and to ensure this information is only available to authorised members of staff.

If you require a copy of your medical records for your own personal use, please speak to our reception to complete “request for personal health information” form.

If you require your medical records to be transferred to another practice, a transfer fee may be charged to cover administration costs.

Glen Iris Medical Centre Consultation Fees